단골약국의 필요성과 단골약국에 기대하는 서비스

• Published in: Yaghag-hoi-ji Vol. 67; no. 1; pp. 58 - 65
• Main Authors: 이주현, 김혜린, 한혜성, 박일호, 손현순
• Format: Journal Article
• Language: Korean
• Published: The Pharmaceutical Society Of Korea 28.02.2023; 대한약학회
• Subjects: 약학; Comprehensive medication review; Expected service; Family pharmacy; Counseling
• ISSN: 0377-9556; 2383-9457
• DOI: 10.17480/psk.2023.67.1.58

We wanted to examine people’s demands for a family pharmacy and expected services. We conducted webbasedsurvey and recruited subjects by convenience sampling method. This cross-sectional survey, a 24-item questionnaire,inquired about subjective health problems, pharmacy use, desire to designate one's own family pharmacy, and decisionconsiderations. The Mann-Whitney test, Kruskal-Wallis test, and logistic regression were used to detect these components. 68.8% of the 449 respondents were willing to name their family pharmacy. 89.9, 82.7, 81.3, and 78.6% of respondentsagreed that a proximity to home, proximity to the medical institution they usually attend, good setting for counseling, andstorage of a wide variety of medications were important pharmacy characteristics when choosing a family pharmacy. 93.3,93.1, and 88.9% of respondents, respectively, evaluated a conscience, professionalism in pharmaceutical care, andcounseling ability as essential pharmacist qualities. Regarding expected service from a family pharmacy, 52.8, 38.8, and39.4% of respondents highly agreed on a comprehensive medication review, overall health-related counseling, and resolvingqueries regarding medicines or dietary supplements, respectively. Koreans generally want a family pharmacy, especiallywomen and middle-aged people. To provide services, customers expect answers to various queries concerning medications;therefore, it is vital to be a highly conscientious and professional pharmacist and to create an environment conducive tocounseling. KCI Citation Count: 0