한국인의 불평 화행 연구

• Published in: 언어학 Vol. 27; no. 3; pp. 1 - 22
• Main Authors: 안정근, Ahn Jeong Khn
• Format: Journal Article
• Language: Korean
• Published: 대한언어학회 30.09.2019
• Subjects: age group difference in complaint; gender difference in complaint; Korean’s complaint speech act; social factors in complaint; 불평 화행의 사회 변인들; 불평 화행의 성별차이; 불평 화행의 연령대별 차이; 언어학; 한국인의 불평 화행
• ISSN: 1225-7141; 2671-6283
• DOI: 10.24303/lakdoi.2019.27.3.1

This study examines Korean’s complaint speech act in which 204 subjects participated in survey that elicited their responses from ten complaint situations. As somewhat anticipated, they opted out 31.3% of the total responses in survey questionnaire and used only 4.74 words on average on a complaint situation, which means that they complained very shortly. Gender difference is found in which men used more words than women. Age group difference is also found in which the lower age group used more words than the older age group. Considering social factors, the study finds that relatives used less words than other social groups including strangers, acquaintances, and friends, and the respondents used more words when social obligation was more explicit than implicit. For severity level on a 1 - 5 scale, their severity level in the study is 2.54 on average which indicates that they complained in the middle of indirect and mitigated on the severity scale. Gender difference is not found but age group difference is found for severity level in which the 21-29 age group’s severity level is higher than age group over 30 at p < .05 level. Considering social factors for severity level, the study also finds that severity level is the greatest for friends and the weakest for relatives. For social status, severity level is the greatest for equals and the weakest for younger speakers. And for social obligation, severity level is found greater when social obligation was more explicit than implicit. They scarcely used softeners and intensifiers in the study.