The COMMUNICATION DYNAMIC FOR OSH

[...]if people write an internal script (i.e., self-talk) that they had some choice, the consistency principle is still likely to be activated by the commitment process. [...]the presenter of a commitment strategy must realize the influence of personal choice and make statements that allow participa...

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Bibliographic Details
Published inProfessional safety Vol. 63; no. 9; pp. 44 - 49
Main Author Geller, E. Scott
Format Journal Article
LanguageEnglish
Published Des Plaines American Society of Safety Professionals (ASSP) 01.09.2018
American Society of Safety Engineers
Subjects
Accountability
Behavior
Coaching
Corporate culture
Employees
Feedback
Interpersonal communication
Motivation
Occupational safety
Psychology
SAFETY CULTURE: Peer-Reviewed
Success
Verbal communication
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Summary:[...]if people write an internal script (i.e., self-talk) that they had some choice, the consistency principle is still likely to be activated by the commitment process. [...]the presenter of a commitment strategy must realize the influence of personal choice and make statements that allow participants to believe the commitment is not coerced and is essentially their decision. According to Deci and Flaste (1995), "Self-motivation, rather than external (or extrinsic) motivation, is at the heart of creativity, responsibility, healthy behavior and lasting change" (p. 66). Readers will likely be able to connect these recommendations to policy, procedures or specific interventions they could implement to make these guidelines a reality in their work, educational or home culture. 1) Provide a rationale for behavior that is not naturally reinforcing. [...]rules and regulations should be accompanied with a meaningful explanation. 2) Show empathy by acknowledging that people may not want to do what they are being asked to do. The company mitigated the employee outrage by purchasing two pairs of comfortable safety shoes and glasses per each of the 600 employees. [...]the culture accepted this lack of autonomy, while the company endured significant financial and implementation costs.
ISSN:0099-0027
2163-6176