The interactive effect of knowledge management with organizational citizenship behavior on knowledge management performance in Taiwan semiconductor industries

• Published in: 2010 IEEE International Conference on Industrial Engineering and Engineering Management pp. 896 - 900
• Main Authors: Chin Pin Chen, His-Chi Hsiao, Ching Wei Lin, Yong Xin Li
• Format: Conference Proceeding
• Language: English
• Published: IEEE 01.12.2010
• Subjects: Education; Electronics industry; Knowledge based systems; Knowledge management; knowledge management performance; Linear regression; organizational citizenship behavior; Organizations; Reliability
• ISBN: 9781424485017; 1424485010
• ISSN: 2157-3611; 2157-362X
• DOI: 10.1109/IEEM.2010.5674210

This study aims to study the relation between knowledge management and knowledge management performance, in Taiwan semiconductor industry, as well as organizational citizenship behavior being the moderator in the relation. Questionnaires were distributed to R&D personnel of public-listed companies in Taiwan semiconductor industry, and total 470 effective samples were retrieved. For data analysis, the stepwise linear regression analysis was applied to examine the relation among variables as well as the moderating effect. The findings show that in Taiwan semiconductor industry, (1) the higher level of knowledge management is practiced, the more effect on knowledge management performance is received; (2) the higher level of organizational citizenship behavior exists, the more influence on knowledge management performance is believed. We also observed presence of organizational citizenship behavior resulting in positive moderating effect in the relation between knowledge management and knowledge capacity performance, but negative moderating effect in the relation between knowledge management and knowledge flow performance.