Proactive Autonomic Semantic Engine to User Experience-Aware Service Provision

In this paper, we propose an approach to tackle low user experience (UX) awareness considering distributed network applications. For this purpose, we conceived an engine called PAS Engine (Proactive Automatic Semantic Engine). The proposal learns the current user's experience in the use of a se...

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Bibliographic Details
Published in2018 IEEE Symposium on Computers and Communications (ISCC) pp. 00836 - 00842
Main Authors Silva, Madalena Pereira da, Volpato, Felipe, Dantas, M. A. R.
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.06.2018
Subjects
Degradation
Engines
Monitoring
Packet loss
PAS Engine
Quality of experience
Quality of service
Semantics
Software-defined Networking
User Experience
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Summary:In this paper, we propose an approach to tackle low user experience (UX) awareness considering distributed network applications. For this purpose, we conceived an engine called PAS Engine (Proactive Automatic Semantic Engine). The proposal learns the current user's experience in the use of a service and acts proactively. It aims to avoid degradation of QoE (Quality of Experience) through the utilization of auxiliary data stored in a Knowledge Base (KB). Such context data are used to assess compliance with a Service Level Agreement (SLA), besides supporting management actions with resources in a SoftwareDefined Networking environment with MAPE-K Control Loop functionality. The experiment results indicated that, by acting proactively, it was possible to take better advantage of network resources and significantly reduce the packet loss rate.
DOI:10.1109/ISCC.2018.8538575