User centered design for intelligent service robots

This paper describes the development of a fetch-and-carry robot to assist physically impaired people in an office environment. Different methods involving users are employed in the project, including the task analysis, Hi-Fi simulation trials and focus group sessions. Through an iterative design pro...

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Bibliographic Details
Published inIEEE RO-MAN 2000 pp. 161 - 166
Main Authors Green, A., Huttenrauch, H., Norman, M., Oestreicher, L., Eklundh, K.S.
Format Conference Proceeding
LanguageEnglish
Published IEEE 2000
Subjects
Analytical models
Animation
Graphical user interfaces
Intelligent robots
Natural languages
Process design
Prototypes
Service robots
State feedback
User centered design
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Summary:This paper describes the development of a fetch-and-carry robot to assist physically impaired people in an office environment. Different methods involving users are employed in the project, including the task analysis, Hi-Fi simulation trials and focus group sessions. Through an iterative design process, a prototype robot system has been developed, with an enhanced robot platform including a graphical user interface and natural language interface. The users' need for continuous feedback from the robot has led to the development of an animated character (CERO), which relates the two interface components and indicates the robot's current state by using simple gestures.
ISBN:078036273X
9780780362734
DOI:10.1109/ROMAN.2000.892488