Modeling of IoT devices in Business Processes: A Systematic Mapping Study

• Published in: IEEE ... Conference on Business Informatics (Print) Vol. 1; pp. 221 - 230
• Main Authors: Torres, Victoria, Serral, Estefania, Valderas, Pedro, Pelechano, Vicente, Grefen, Paul
• Format: Conference Proceeding
• Language: English
• Published: IEEE 01.06.2020
• Subjects: Business process modeling; Computers; Conferences; Internet of Things; IoT devices; IoT-enhanced BP; Systematic mapping study; Systematics; Task analysis; Unified modeling language
• ISSN: 2378-1971
• DOI: 10.1109/CBI49978.2020.00031

The Internet of Things (IoT) enables to connect the physical world to digital business processes (BP). By using the IoT, a BP can, e.g.: 1) take into account real-world data to take more informed business decisions, and 2) automate and/or improve BP tasks. To achieve these benefits, the integration of IoT and BPs needs to be successful. The first step to this end is to support the modeling of IoT-enhanced BPs. Although numerous researchers have studied this subject, it is unclear what is the current state of the art in terms of current modeling solutions and gaps. In this work, we carry out a Systematic Mapping Study (SMS) to find out how current solutions are modelling IoT into business processes. After studying 600 papers, we identified and analyzed in depth a total of 36 different solutions. In addition, we report on some important issues that should be addressed in the near future, such as, for instance the lack of standardization.