Building the model of sustainable trust in e-government

Although e-government is broadly developed in the world, many citizens are still preferred to use traditional methods. Trust is confirmed to be a critical factor of the success of e-government. From the perspective of the establishment of citizens' sustainable trust in e-government, we construc...

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Published in2010 2nd IEEE International Conference on Information and Financial Engineering pp. 698 - 701
Main Authors Tao Wang, Yuzhi Cao, Shuiqing Yang
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.09.2010
Subjects
Buildings
D&M Model
Electronic government
Information systems
Intention to Use
Mobile communication
Sustainable Trust
Web sites
Online AccessGet full text

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Abstract Although e-government is broadly developed in the world, many citizens are still preferred to use traditional methods. Trust is confirmed to be a critical factor of the success of e-government. From the perspective of the establishment of citizens' sustainable trust in e-government, we construct a conceptual model of sustainable trust in e-government integrated with the updated DeLone and McLean's IS success model.
AbstractList Although e-government is broadly developed in the world, many citizens are still preferred to use traditional methods. Trust is confirmed to be a critical factor of the success of e-government. From the perspective of the establishment of citizens' sustainable trust in e-government, we construct a conceptual model of sustainable trust in e-government integrated with the updated DeLone and McLean's IS success model.
Author Tao Wang
Shuiqing Yang
Yuzhi Cao
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  surname: Yuzhi Cao
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  organization: Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
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  surname: Shuiqing Yang
  fullname: Shuiqing Yang
  organization: Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
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Snippet Although e-government is broadly developed in the world, many citizens are still preferred to use traditional methods. Trust is confirmed to be a critical...
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SubjectTerms Buildings
D&M Model
Electronic government
Information systems
Intention to Use
Mobile communication
Sustainable Trust
Web sites
Title Building the model of sustainable trust in e-government
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