Building the model of sustainable trust in e-government

Although e-government is broadly developed in the world, many citizens are still preferred to use traditional methods. Trust is confirmed to be a critical factor of the success of e-government. From the perspective of the establishment of citizens' sustainable trust in e-government, we construc...

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Bibliographic Details
Published in2010 2nd IEEE International Conference on Information and Financial Engineering pp. 698 - 701
Main Authors Tao Wang, Yuzhi Cao, Shuiqing Yang
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.09.2010
Subjects
Buildings
D&M Model
Electronic government
Information systems
Intention to Use
Mobile communication
Sustainable Trust
Web sites
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Summary:Although e-government is broadly developed in the world, many citizens are still preferred to use traditional methods. Trust is confirmed to be a critical factor of the success of e-government. From the perspective of the establishment of citizens' sustainable trust in e-government, we construct a conceptual model of sustainable trust in e-government integrated with the updated DeLone and McLean's IS success model.
ISBN:1424469279
9781424469277
DOI:10.1109/ICIFE.2010.5609454