Evaluating the layout of the emergency department of a public hospital using computer simulation modeling: A case study

Facilities layout represents one of the most significant opportunities for expanding and improving the performance of any system including healthcare. This paper reports on work done to evaluate a revised layout of the emergency department of a public hospital. The objectives of revising the layout...

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Bibliographic Details
Published in2008 IEEE International Conference on Industrial Engineering and Engineering Management pp. 1709 - 1713
Main Authors Khadem, M., Bashir, H.A., Al-Lawati, Y., Al-Azri, F.
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.12.2008
Subjects
Computational modeling
Computer simulation
Costs
Disaster management
Economic indicators
emergency department
Healthcare
Hospitals
Industrial engineering
Job shop scheduling
layout
Medical services
Medical simulation
simulation
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Summary:Facilities layout represents one of the most significant opportunities for expanding and improving the performance of any system including healthcare. This paper reports on work done to evaluate a revised layout of the emergency department of a public hospital. The objectives of revising the layout were: 1) improving patient satisfaction through minimizing patient waiting time, and 2) expanding the capacity of the department. MedModel was selected as a simulation tool for modeling and simulating both the existing the revised layouts. The results showed that by implementing the revised layout, the average waiting time of a certain category of patients reduced 75% and the capacity of the department increased 10% per month.
ISBN:9781424426294
1424426294
ISSN:2157-3611
DOI:10.1109/IEEM.2008.4738164