Service Oriented Design Method and Practice For Constructing Citizen-Centric Public Services

The trend of e-government and public services development is moving toward citizen-centric. Compared with government agency centric approach, this brings about a lot of new challenges. The challenges could be met by taking into consideration both business perspectives and IT perspectives innovations...

Full description

Saved in:
Bibliographic Details
Published in2006 IEEE International Conference on e-Business Engineering (ICEBE'06) pp. 536 - 540
Main Authors Hong Cai, Kezhao Wang
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.10.2006
Subjects
Best practices
Companies
Design methodology
Electronic government
Feedback
Portals
Privacy
Protection
Technological innovation
US Government
Online AccessGet full text

Cover

More Information
Summary:The trend of e-government and public services development is moving toward citizen-centric. Compared with government agency centric approach, this brings about a lot of new challenges. The challenges could be met by taking into consideration both business perspectives and IT perspectives innovations. In this paper, we propose a service oriented design method for constructing citizen-centric public services. We also give a real case study on an e-government project in China in which the ideas were practiced. Service oriented design method and practice for constructing citizen-centric public services
ISBN:0769526454
9780769526454
DOI:10.1109/ICEBE.2006.89