Study on Door-to-door Sales Detection Method in Watching System for Seniors living alone

In recent years, the number of seniors living alone has increased, so the demand for the watching system has increased. In this paper, we propose a method to detect door-to-door sales from voice information with the aim of constructing a watching system to prevent consumer troubles of seniors living...

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Bibliographic Details
Published in2019 IEEE International Conference on Consumer Electronics (ICCE) pp. 1 - 2
Main Authors Hirakawa, Rin, Nakatoh, Yoshihisa
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.01.2019
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Summary:In recent years, the number of seniors living alone has increased, so the demand for the watching system has increased. In this paper, we propose a method to detect door-to-door sales from voice information with the aim of constructing a watching system to prevent consumer troubles of seniors living alone. In the proposed method, speech recognition is performed on conversation voice acquired from a microphone, and converted into text data. Subsequently, text data is input to the Doc2Vec model that has learned the conversation data on door-to-door sales and the cosine similarity is calculated. In this system, when the similarity exceeds a certain threshold value, it is determined that door-to-door sales is being conducted and a warning is issued to relatives. In order to evaluate the effectiveness of the proposed method, binary classification experiments of conversational text data were conducted. As a result, the area under the ROC curve drawn based on the cosine similarity was 0.94, suggesting that a valid decision was made.
ISSN:2158-4001
DOI:10.1109/ICCE.2019.8662118