Design of a mobile application to assess work stress by implementing the MBI and OIT-OMS questionnaires using the NOM-035-STPS-2018 standard

Stress is a problem that affects the quality of life of many people around the world. Recent studies [1] show that Mexico ranks first in the world with 75% of people that they suffer from stress, surpassing for the first-time countries such as China and the United States, which occupied the first pl...

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Published in2022 11th International Conference On Software Process Improvement (CIMPS) pp. 19 - 28
Main Authors Tello, Roberto Lidio Garces, Hernandez, Luis Angel Reyes, Torres, Celia Romero, Martinez, Ignacio Lopez, Chau, Asdrubal Lopez
Format Conference Proceeding
LanguageEnglish
Published IEEE 19.10.2022
Subjects
Burnout
Human factors
Mobile application
Mobile applications
Monitoring
Psychology
Software
Stress
Symptom
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Summary:Stress is a problem that affects the quality of life of many people around the world. Recent studies [1] show that Mexico ranks first in the world with 75% of people that they suffer from stress, surpassing for the first-time countries such as China and the United States, which occupied the first places. Of this figure, close to 40% of employees in Mexico suffer the consequences of work-related stress, approximately 18.4 million people live with this health problem on a daily basis. Derived from this situation, it is proposed to design a mobile application that evaluates work stress in Mexican workers, implementing the questionnaires for the analysis of work stress MBI (Maslach Burnout Inventory) and OIT-OMS supported by Ivancevich and Matteson in 1989, methods of psychological analysis that will help to measure work stress and suggest timely attention to each worker
DOI:10.1109/CIMPS57786.2022.10035669