Business impact, benefit, and cost of applying GQM in industry: an in-depth, long-term investigation at Schlumberger RPS

Many success stories have been reported on specific effects of measurement, but little is known about the multiple interactions of measurement programmes with the business environment of a software organisation. This paper summarises industrial experiences with the Goal/Question/Metric (GQM) approac...

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Bibliographic Details
Published inProceedings Fifth International Software Metrics Symposium. Metrics (Cat. No.98TB100262) pp. 93 - 96
Main Authors Birk, A., van Solingen, R., Jarvinen, J.
Format Conference Proceeding
LanguageEnglish
Published IEEE 1998
Subjects
Application software
Capability maturity model
Computer industry
Electronics industry
Gain measurement
Industrial electronics
Petroleum
Programming
Software engineering
Software measurement
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Summary:Many success stories have been reported on specific effects of measurement, but little is known about the multiple interactions of measurement programmes with the business environment of a software organisation. This paper summarises industrial experiences with the Goal/Question/Metric (GQM) approach to software engineering measurement. They are based on long-term observation and additional detailed investigations at Schlumberger RPS. The paper reports the business impact of GQM in terms of identified benefit, cost models, and factors for successful application of GQM.
ISBN:9780818692017
0818692014
DOI:10.1109/METRIC.1998.731231