Handling Conflicts in Autonomous Coordination of Distributed Collaborative Activities

Coordination between different organizations in dynamic situations, such as a disaster response, is challenging. Organizations are autonomous and coordinate the situation from their point of view. There is no central authority to coordinate all operations. To coordinate their actions, organizations...

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Bibliographic Details
Published in2011 IEEE 20th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises pp. 319 - 326
Main Authors Franke, J., Charoy, F., Ulmer, C.
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.06.2011
Subjects
Clocks
Fires
Floods
History
Organizations
Privacy
Protocols
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Summary:Coordination between different organizations in dynamic situations, such as a disaster response, is challenging. Organizations are autonomous and coordinate the situation from their point of view. There is no central authority to coordinate all operations. To coordinate their actions, organizations need to exchange information on what they are doing. However, they cannot share everything with everybody due to privacy, regulatory or strategic reasons. Currently, only e-mail, telephone or fax are used to exchange information. This makes detecting and handling of conflicting views on the situation very difficult. We propose an approach for inter-organizational process management for these kinds of dynamic scenarios. It allows different organizations to share selected activities by replicating them in the different workspaces of the organizations. State changes of shared activities are propagated optimistically. We explain detecting and handling of two different types of conflicts that can occur in this setting. We provide an implementationand interviews to validate the concepts.
ISBN:9781457701344
1457701340
ISSN:1524-4547
2641-8169
DOI:10.1109/WETICE.2011.73