Analysis of consumers' requirements for data/information quality by using HOQ

Data/information quality (DQ/IQ*) has great impact on data consumers' decisions. In order to provide high quality data/information, data consumers' requirements for DQ/IQ have to be analyzed and identified. Right requirement identification is fundamental to data quality control activities...

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Bibliographic Details
Published in2008 IEEE International Conference on Industrial Engineering and Engineering Management pp. 213 - 217
Main Authors Keqin Wang, Shurong Tong, Roucoules, L., Eynard, B.
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.12.2008
Subjects
Automotive materials
Data analysis
data consumer
Data quality
HOQ
Information analysis
information quality
Information systems
Mechanical systems
QFD
Quality function deployment
Quality management
Technology management
Usability
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Summary:Data/information quality (DQ/IQ*) has great impact on data consumers' decisions. In order to provide high quality data/information, data consumers' requirements for DQ/IQ have to be analyzed and identified. Right requirement identification is fundamental to data quality control activities including DQ/IQ measurement, evaluation, improvement, etc. Quality function deployment (QFD) and the house of quality (HOQ) are effective tools to translate consumers' requirements into specific DQ dimensions for DQ improvement. This work briefly introduces QFD, HOQ and their constitutive elements. Data consumers are also examined. A methodology of applying HOQ in DQ/IQ, which includes five major steps, is described in details. Then an example of product design information quality is presented. By using the methodology, the weak points of DQ in industrial firms can be identified in the form of DQ dimensions in order to take actions to improve data/information quality.
ISBN:9781424426294
1424426294
ISSN:2157-3611
DOI:10.1109/IEEM.2008.4737862