Opinion Extraction Applied to Criteria

• Published in: Database and Expert Systems Applications pp. 489 - 496
• Main Authors: Duthil, Benjamin, Trousset, François, Dray, Gérard, Montmain, Jacky, Poncelet, Pascal
• Format: Book Chapter
• Language: English
• Published: Berlin, Heidelberg Springer Berlin Heidelberg
• Series: Lecture Notes in Computer Science
• Subjects: Human Expertise; Opinion Mining; Recommender System; Sentiment Analysis; Training Corpus
• ISBN: 9783642325960; 3642325963
• ISSN: 0302-9743; 1611-3349
• DOI: 10.1007/978-3-642-32597-7_44

The success of Information technologies and associated services (e.g., blogs, forums,...) eases the way to express massive opinion on various topics. Recently new techniques known as opinion mining have emerged. One of their main goals is to automatically extract a global trend from expressed opinions. While it is quite easy to get this overall assessment, a more detailed analysis will highlight that opinions are expressed on more specific topics: one will acclaim a movie for its soundtrack and another will criticize it for its scenario. Opinion mining approaches have little explored this multicriteria aspect. In this paper we propose an automatic extraction of text segments related to a set of criteria. The opinion expressed in each text segment is then automatically extracted. From a small set of opinion keywords, our approach automatically builds a training set of texts from the web. A lexicon reflecting the polarity of words is then extracted from this training corpus. This lexicon is then used to compute the polarity of extracted text segments. Experiments show the efficiency of our approach.