How to get what you want - when they refuse

An excerpt from the book When Talking Makes Things WORSE! Resolving Problems When Communication Fails, by David Stiebel, is presented. Several communication issues are discussed, including how to get a pay raise and getting what one wants when one is refused. The key is to create the other person�...

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Bibliographic Details
Published inCanadian manager Vol. 22; no. 3; pp. 22 - 24
Main Author Stiebel, David
Format Magazine Article
LanguageEnglish
Published Toronto Canadian Institute of Management 01.10.1997
Subjects
Communication
Communication in management
Excerpts
Guidelines
Influence (Psychology)
Interpersonal relations
Management
Marketing
Office politics
Organizational behavior
Personal relationships
Canada
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Summary:An excerpt from the book When Talking Makes Things WORSE! Resolving Problems When Communication Fails, by David Stiebel, is presented. Several communication issues are discussed, including how to get a pay raise and getting what one wants when one is refused. The key is to create the other person's next move by being informed. Proceeding incrementally is really the fastest way to get what one wants from others. The slowest way is to push too far too fast.
ISSN:0045-5156