What we do about unreasonable patients

Unreasonable and abusive patients should be handled by physicians with an equal dose of tact and firmness. The existence of a written policy and a patient-information sheet should significantly help the doctor and his staff defend themselves when the patient complains to health authorities or resort...

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Bibliographic Details
Published inMedical economics Vol. 72; no. 20; pp. 111 - 115
Main Author Ente, G
Format Magazine Article
LanguageEnglish
Published United States Intellisphere, LLC 23.10.1995
UBM LLC
MultiMedia Healthcare Inc
Subjects
Beliefs, opinions and attitudes
Children & youth
Customer relations
Guidelines
Health administration
Health economics
Insurance coverage
Managed care
Managed Care Programs
Medicaid
Medical professions
New York
Partnership Practice
Patient Satisfaction
Patients
Physician-Patient Relations
Physicians
Policy Making
PPOs
Practice
New York
United States > US
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Summary:Unreasonable and abusive patients should be handled by physicians with an equal dose of tact and firmness. The existence of a written policy and a patient-information sheet should significantly help the doctor and his staff defend themselves when the patient complains to health authorities or resorts to legal means as a form of revenge for some imagined slight. Nevertheless, there really is no ultimate solution for patients with personality problems.
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:0025-7206
2150-7155