Creating Immediacy Using Verbal and Nonverbal Methods

• Published in: Journal of dental hygiene Vol. 90; no. 4; pp. 221 - 225
• Main Authors: Dalonges, Debra A, Fried, Jacquelyn L
• Format: Journal Article
• Language: English
• Published: United States American Dental Hygienists' Association 01.08.2016
• Subjects: Analysis; Clinical Competence; Clinical outcomes; Communication; Dental Clinics; Dental Hygienists; Dentistry; Empathy; Eye contact; Health aspects; Health care; Health care industry; Health education; Humans; Learning; Listening; Motivation; Nonverbal Communication; Oral Hygiene - education; Oral Hygiene - methods; Patient satisfaction; Personal appearance; Professional-Patient Relations; Students; Studies; Teachers; Trust; Verbal Behavior; Verbal communication; verbal communication; immediacy; nonverbal communication; teacher
• ISSN: 1043-254X; 1553-0205

The importance of immediacy and positive relationships between students and teachers is well-documented. Applying immediacy to the patient/provider model has not been sufficiently explored. The significance in creating a bond of trust between the patient/provider is vital to the diagnostic and therapeutic process. As outlined by the National Dental Hygiene Research Agenda, this literature review supports strategies for effective communication between the dental hygienist and client. It examines the relationship between oral health care providers and their patients and applies the verbal and nonverbal cues associated with immediacy to affirm their relevance and effectiveness in educating and motivating patients to achieve optimal oral and systemic health.