Creating More Resilient Supply Chains

Global supply chains bring increased risks of disruption from events such as natural disasters. But by understanding and planning for such risks, Cisco Systems improved its own supply chain resilience. Its five-step process: identify strategic priorities; map the vulnerabilities of supply chain desi...

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Bibliographic Details
Published inMIT Sloan management review Vol. 55; no. 4; p. 22
Main Authors Sáenz, Maria Jesus, Revilla, Elena
Format Journal Article
LanguageEnglish
Published Cambridge Massachusetts Institute of Technology, Cambridge, MA 2014
Subjects
Customer services
Customization
Disasters
Earthquakes
Efficiency
Emergency preparedness
Hurricanes
Modern history
Operations management
Product differentiation
Risk assessment
Strategic planning
Suppliers
Supply chain management
Supply chains
Tsunamis
United States > US
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Summary:Global supply chains bring increased risks of disruption from events such as natural disasters. But by understanding and planning for such risks, Cisco Systems improved its own supply chain resilience. Its five-step process: identify strategic priorities; map the vulnerabilities of supply chain design; integrate risk awareness into the product and value chain; monitor resiliency; and watch for events. John Chambers, Cisco chairman and CEO, calls this type of risk management a key differentiator.
ISSN:1532-9194