STRATEGIC MANAGEMENT MODEL FOR ROBOTIC AUTOMATION OF DOCUMENT PROCESSES USING UiPath PLATFORM

• Published in: Theoretical and Empirical Researches in Urban Management Vol. 20; no. 2; pp. 104 - 117
• Main Author: ANDRONICEANU, Mihai
• Format: Journal Article
• Language: English
• Published: Bucharest Research Center in Public Administration and Public Services 01.05.2025; Academia de Studii Economice Bucuresti; Research Centre in Public Administration & Public Services
• Subjects: Automation; Business process management; Context; Document management; Document management systems; Information flow; Invoices; Mechanization; Organizations; Private sector; Strategic management; Work environment
• ISSN: 2065-3913; 2065-3921

In the context of accelerated automation and robotization, the optimization of business processes through digital platforms constitutes an objective necessity for contemporary organizations. The UiPath platform emerges as a viable and sustainable solution, offering flexible robotic process automation (RPA) capabilities that can fundamentally reshape how organizations conduct their routine activities. This research aims to investigate the extent to which UiPath can enhance the efficiency of document information flows within an organizational context. The proposed strategic management model has been operationalized for the invoice processing workflow on the e-Factura platform, encompassing tasks such as data extraction, comparison with contractual values, and the management of notifications and approval procedures. The principal instrument employed in this study is the UiPath platform, which enabled the robotic automation of the invoice information circuit within the organization. The developed model is scalable and may be replicated for other types of documents and informational workflows, thereby contributing to the establishment of an integrated, automated, and robotized document management system. The originality of this research lies in the analytical approach to existing informational flows and circuits within the organization, aimed at process improvement, and in the demonstration of the numerous advantages arising from the integration of the UiPath platform into the organizational information system. The outcomes of this study are of particular relevance to both academic researchers and managerial practitioners in public and private sector organizations seeking to reduce operational costs and enhance the productivity of human resources.