A review of systems for the personal aspects of patient care

Because patients are appropriate judges of the personal aspects of the care received from physicians, the authors conducted lengthy interviews with 50 randomly chosen medical inpatients. They were asked to describe, in an open-ended but semistructured fashion, their favorable and unfavorable impress...

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Bibliographic Details
Published inThe American journal of the medical sciences Vol. 295; no. 3; p. 159
Main Authors Matthews, D A, Feinstein, A R
Format Journal Article
LanguageEnglish
Published United States 01.03.1988
Subjects
Adult
Aged
Aged, 80 and over
Behavior
Communication
Consumer Behavior
Female
Humans
Male
Middle Aged
Physician-Patient Relations
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Summary:Because patients are appropriate judges of the personal aspects of the care received from physicians, the authors conducted lengthy interviews with 50 randomly chosen medical inpatients. They were asked to describe, in an open-ended but semistructured fashion, their favorable and unfavorable impressions and reactions to the personal aspects of care rendered by their physicians. From the specific comments made by the patients in these interviews, we constructed a detailed taxonomy of desired physician attitudes and behaviors. The taxonomy can be used in a manner analogous to a Review of Systems for teaching students and practitioners the elements of personal care and also can be applied for research in patient-physician communication.
ISSN:0002-9629
1538-2990
DOI:10.1097/00000441-198803000-00001