Business service outsourcing: an evolution of concentration on core business concepts and transaction cost economies

Present and evaluate the literature with respect to business service outsourcing (BSO, with a particular concentration on a common form of BSO, information technology (IT). The review defines the issues with respect to BSO in terms of drivers and motivations, as well as internal and external implica...

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Bibliographic Details
Published inForum empresarial Vol. 5; no. 2; pp. 2 - 27
Main Author Ahmad H. Jumah
Format Journal Article
LanguageSpanish
English
Published Universidad de Puerto Rico 2000
Subjects
Administración Pública
Economics
Economía
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Summary:Present and evaluate the literature with respect to business service outsourcing (BSO, with a particular concentration on a common form of BSO, information technology (IT). The review defines the issues with respect to BSO in terms of drivers and motivations, as well as internal and external implications for BSO companies and their contractors. BSO is an evolution of transaction cost theory and concentration on core business concepts. Although, there are several attempts to explain when a company should outsource, these theoretical frameworks are difficult to apply in practice since satisfaction is a function of expectation and the identification of activities are core commodity is not straightforward. Externalización de servicios empresariales: una evolución de la concentración en conceptos centrales de negocio y economías de los costes de transacción
ISSN:1541-8561
2475-8752
2475-8752