INNOVATION IN THE REVERSE SUPPLY CHAIN OF ELECTRICAL AND ELECTRONIC WASTE: A STUDY ON INFORMATION SYSTEMS AND TRACKING TECHNOLOGIES

In this study, the contribution of information systems and tracking technologies to the reverse logistics of electronic and electrical waste chains is analyzed. The research was based on a case study in the Brazilian context, incorporating the electronics supply chain. The results show that reverse...

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Bibliographic Details
Published inRevista de administração de emprêsas Vol. 60; no. 4; pp. 248 - 261
Main Authors Bernardo, Odair Oliveira, De Souza, Maria Tereza Saraiva, Demajorovic, Jacques
Format Journal Article
LanguageEnglish
Published São Paulo Fundação Getulio Vargas 01.07.2020
Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo
Subjects
Agreements
Consumption
Electronic games
Electronic waste
Electronics industry
Energy consumption
environmental innovation
Fines
Information systems
Innovations
Logistics
Profitability
Radio frequency identification
Recycling
Reverse logistics
Sales
Supply
supply chain
Supply chain management
Tracking
tracking technologies
waste electrical and electronic
Brazil
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Summary:In this study, the contribution of information systems and tracking technologies to the reverse logistics of electronic and electrical waste chains is analyzed. The research was based on a case study in the Brazilian context, incorporating the electronics supply chain. The results show that reverse logistics do not use the technologies and systems implemented in direct logistics. Although tracking technologies can make disassembly and recycling more efficient, the possibility of increased costs remains, and does not contribute to increased sales and profitability. Furthermore, resistance by representatives of the electronics sector to adhere to the sectoral agreement-established by the National Solid Waste Policy (NSWP) in 2010 but signed only at the end of 2019-contributed to companies postponing investments in information systems and technologies tracking in Brazil.
ISSN:0034-7590
2178-938X
DOI:10.1590/S0034-759020200402