Application of Fuzzy Analytical Hierarchy Process and Quality Function Deployment Techniques for Supplier's Assessment

Abstract Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company. In QFD method, determining the importance of the "weights" for the customer requ...

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Bibliographic Details
Published inJournal of optimization in industrial engineering Vol. 13; no. 2; pp. 279 - 289
Main Authors Alireza Alinezhad, Azadeh Seif
Format Journal Article
LanguageEnglish
Published Islamic Azad University, Qazvin Branch 01.07.2020
Subjects
ahp
fuzzy conditions
keywords: qfd
supplier assessment
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Summary:Abstract Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company. In QFD method, determining the importance of the "weights" for the customer requirements is an essential and crucial issue. FAHP has been used to determine the importance of the "weights" for Product Designing which incorporates the four important attributes in a pharmaceutical company namely Cost, Standing Supplier, Delivery Time and Quality. The new approach can improve the imprecise ranking of customer requirements and provides a decision tool that facilitates the vendor selection. The most significant advantage of this integrated method is using it as a self-evaluation tool in the organization to determine weaknesses and strengths, so it can help researchers to solve this specific subject for supplier’s selection.
ISSN:2251-9904
2423-3935
DOI:10.22094/joie.2020.27.1