Online Flight and Hotel Booking with Recommendation

• Published in: International Journal For Multidisciplinary Research Vol. 6; no. 2
• Main Authors: -, Rajat Rathore, -, Taharat Nayeem, -, Kartik Sharma, -, Sahil Rathore, -, Satyam Tripathi, -, Er. Shikha Bharti
• Format: Journal Article
• Language: English
• Published: 29.04.2024
• ISSN: 2582-2160; 2582-2160
• DOI: 10.36948/ijfmr.2024.v06i02.18594

The onset of the Coronavirus Disease 2019 (COVID- 19) pandemic has brought about significant changes in the travel and hospitality industry, prompting a shift towards online platforms for flight and hotel booking. This editorial aims to explore the usability and practicality of various online booking websites in the current travel landscape. A thorough review of prominent platforms, such as Expedia, Booking.com, Airbnb, Kayak, Skyscanner, Tripadvisor, and Hotels.com, was conducted to highlight and compare their key features, advantages, supported devices and operating systems, user interface, booking flexibility, pricing options, security protocols, customer service, and potential drawbacks. The comparative analysis offers valuable insights into the strengths and weaknesses of each platform, assisting potential users in making informed decisions based on their specific travel requirements. The implications derived from this examination serve as a guide for selecting an appropriate booking website, considering the unique needs of travellers seeking flight and accommodation options online. Furthermore, recommendations for future research in this dynamic industry are provided to encourage ongoing enhancement and innovation in online booking platforms.