The rights and obligations of the owner of the aggregator of information about goods and services in relations with the consumer

• Published in: Юридические исследования no. 1; pp. 1 - 13
• Main Author: Chagina, Elizaveta Mihailovna
• Format: Journal Article
• Language: English
• Published: 01.01.2025
• ISSN: 2409-7136; 2409-7136
• DOI: 10.25136/2409-7136.2025.1.72691

The development of digital technologies and the emergence of large Internet platforms that allow consumers to choose and purchase goods and services, aggregators of information about goods and (or) services, makes the issue of regulating the activities of these entities relevant precisely in terms of their interaction with consumers. It is no secret that when making a purchase and sale agreement or providing paid services through an information aggregator, the consumer does not interact directly with the seller or contractor, relying only on the information about the counterparty or the product (service) provided by the information aggregator, which inevitably raises the question of the role of the owner of such an aggregator in legal relations with consumers, his rights and obligations, as well as the limits of his liability for violation of consumer rights. The author of the work has chosen a formal legal method, as well as a method of analysis and interpretation of normative legal acts as the basis of the research methodology. As a result of the research, the author concludes that despite the fact that currently the legislation in the field of consumer protection contains a number of norms regulating the rights and obligations of the owner of the aggregator of information on goods and services in relations with the participation of consumer citizens, the current legal regulation in this area is not without gaps. Thus, attention is drawn to the fact that the existing limitation of liability of the owner of the aggregator of information about goods and services for providing the consumer with false information about the counterparty or about the product or service leads to a violation of the balance in his legal relations with the consumer and insufficient protection of the latter's rights. In this regard, the author makes suggestions for improving the legal regulation.