Interrogating Psychosocial Consequences of Conflict between Employers and Domestic Workers in Rural Areas

• Published in: International Journal of Applied Research in Business and Management Vol. 5; no. 2
• Main Authors: Nyanga, Takupiwa, Kele, Tumo P.
• Format: Journal Article
• Language: English
• Published: 01.07.2024
• ISSN: 2700-8983; 2700-8983
• DOI: 10.51137/ijarbm.2024.5.2.17

Conflict in domestic employment breeds several psychosocial consequences that significantly affect organizational competitiveness. The main purpose of the study was to examine the psychosocial effects of conflict between domestic workers in rural areas and their employers. A qualitative research approach was utilized to carry out the study, with an interview being used as the main data gathering instrument. 25 snowballing selected domestic workers participated in the study. The study found out that conflict between domestic workers and their employers adversely affect the psychosocial wellbeing of workers. Conflict causes psychosocial disorders and illnesses such as obsessive-compulsive disorder, schizophrenia, bipolar disorders, hypertension, headache, lack of sleep and loss of appetite. The study further established that conflicts in domestic employment propel depression and anxiety, low job satisfaction, sexual disorders and breeds inferiority complex. It was recommended that domestic workers in rural areas should form their own unions which pursue their peculiar needs.