基于LibQUAL＋TM的高校图书馆服务质量评价

LibQUAL＋TM是具有国际影响力的图书馆服务质量的评价体系,对其理论基础、框架和运作模式做介绍,并结合国内高校图书馆的应用实际对LibQUAL＋TM展开评价和分析,提出以LibQUAL＋TM为基础,结合其他评价方法,构建完善的中国高校图书馆服务质量评价体系的设想。...

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Bibliographic Details
Published in农业图书情报学刊 Vol. 25; no. 6; pp. 159 - 160
Main Author 张晓文
Format Journal Article
LanguageChinese
Published 中国农业科学院农业信息研究所 01.06.2013
广西大学图书馆,广西,530004
Subjects
LibQUAL＋TM
服务质量评价
高校图书馆
服务质量评价
高校图书馆
LibQUAL+TM
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Summary:LibQUAL＋TM是具有国际影响力的图书馆服务质量的评价体系,对其理论基础、框架和运作模式做介绍,并结合国内高校图书馆的应用实际对LibQUAL＋TM展开评价和分析,提出以LibQUAL＋TM为基础,结合其他评价方法,构建完善的中国高校图书馆服务质量评价体系的设想。
Bibliography:11-2711/G2
LibQUAL＋TM; College libraries; Quality of Service Evaluation
ZHANG Xiao-wen（The library of Guangxi University,Guangxi 530004,China）
LinQUAL＋TM is an influential evaluation system for the quality of service of libraries.This paper introduces the theoretic foundation,framework and operation models of the LibQUAL＋TM.We also analyze the system based upon the common practice in China＇s college libraries.We propose a complete quality of service evaluation system for China＇s college libraries,based upon LibQUAL＋TM,and other evaluation methods.
ISSN:1002-1248