Touchless technologies in the airport environment

The recent global pandemic has fuelled interest and growth in technologies designed to limit passenger contact with equipment and devices. This paper examines a range of the touchless technologies and systems available, the benefits they provide in responding to the pandemic as well as improved pass...

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Bibliographic Details
Published inJournal of airport management Vol. 16; no. 1; pp. 18 - 24
Main Author Fulghum, Hunter S.
Format Journal Article
LanguageEnglish
Published Henry Stewart Publications 01.12.2021
Subjects
Touchless
fomite
pandemic
passenger
touchpoint
single token
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Summary:The recent global pandemic has fuelled interest and growth in technologies designed to limit passenger contact with equipment and devices. This paper examines a range of the touchless technologies and systems available, the benefits they provide in responding to the pandemic as well as improved passenger processing services. It also addresses the concerns these systems present in terms of personal and biometric data security and actions to protect that information.
ISSN:1750-1938
1750-1946
1750-1946
DOI:10.69554/TXMT7287