Effect of Covid-19 pandemic on tourist travel risk and management perceptions

• Published in: PloS one Vol. 16; no. 9; p. e0256486
• Main Authors: Rahman, Muhammad Khalilur, Gazi, Md Abu Issa, Bhuiyan, Miraj Ahmed, Rahaman, Md Atikur
• Format: Journal Article
• Language: English
• Published: United States Public Library of Science 01.09.2021; Public Library of Science (PLoS)
• Subjects: Behavior; Biology and Life Sciences; Coronaviruses; COVID-19; COVID-19 - economics; COVID-19 - epidemiology; COVID-19 vaccines; Cultural differences; Disease transmission; Engineering and Technology; Epidemics; Evaluation; Female; Health aspects; Health risks; Humans; Hygiene; Infections; Male; Management; Marketing; Medical research; Medicine and Health Sciences; Pandemics; Pathogens; Patient safety; Perceptions; Research and Analysis Methods; Risk assessment; Risk management; Risk perception; Safety and security measures; Sampling methods; SARS-CoV-2; Social Sciences; Strategic management; Tourism; Tourists; Transportation safety; Travel; Travel industry; China; United States > US; Malaysia
• ISSN: 1932-6203; 1932-6203
• DOI: 10.1371/journal.pone.0256486

This study aims to explore the impact of the Covid-19 pandemic on tourists' travel risk and management perceptions. Driven on the effect of the pandemic, we investigate tourists' travel risk and management perceptions and its effect on society using a sample of 716 respondents. The data was collected through social media platforms using a representative sampling method and analyzed applying the PLS-SEM tool. The findings reveal that Covid-19 pandemic has greatly affected travel risk and management perceptions. Travel risk and management perception had a significant association with risk management, service delivery, transportation patterns, distribution channels, avoidance of overpopulated destinations, and hygiene and safety. The results also identified the mediating effect of travel risk and management perceptions. The finding of this study contributes to tourism crises and provides future research insights in the travel and tourism sector and response to change tourists' travel risk and management perceptions in the post-covid recovery period.