Outcomes of second opinions in general internal medicine

• Published in: PloS one Vol. 15; no. 7; p. e0236048
• Main Authors: Burger, Pascal M, Westerink, Jan, Vrijsen, Bram E. L
• Format: Journal Article
• Language: English
• Published: San Francisco Public Library of Science 09.07.2020; Public Library of Science (PLoS)
• Subjects: Ambulatory care; Biology and Life Sciences; Blood tests; Diagnosis; Diagnostic systems; Endoscopes; Endoscopy; Family physicians; Health care facilities; Hospitals; Internal medicine; Medical diagnosis; Medical referrals; Medicine; Medicine and Health Sciences; Methods; Outpatient care facilities; Patient outcomes; Patients; People and Places; Radiology; Repetition; Second opinions (Medical care); Studies; Netherlands
• ISSN: 1932-6203; 1932-6203
• DOI: 10.1371/journal.pone.0236048

To date, the outcomes of second opinions in internal medicine in terms of diagnostic yield and patient benefit have not been studied extensively. This retrospective study explores the outcomes of second opinions at a general internal medicine outpatient clinic in an academic hospital. A register of all patients referred to the general internal medicine outpatient clinic of the University Medical Center in Utrecht for a second opinion, was kept. All 173 patients referred between June 2016 and August 2018 were selected. Case records were analyzed for patient characteristics, referring doctor, chief complaint, performed investigations, follow-up time and, established diagnosis, additional diagnoses, initiated treatment and reported benefit. A new diagnosis was established in 13% of all patients. A new treatment was initiated in 56% of all patients: 91% and 51% of patients with and without a new diagnosis respectively (p < 0.001). Of all patients, 19% received an effective treatment (52% vs 14% of patients with vs without a new diagnosis, p < 0.001). Regardless of treatment, resolution or improvement of the chief complaint was achieved in 28% of all patients (52% vs 25% of patients with vs without a new diagnosis, p = 0.006). Regarding diagnostics, 23-33% of radiology, endoscopy and pathology tests performed during second opinion were a repetition of previously conducted investigations. Conventional blood tests were a repetition in 89% of cases. Median time to diagnosis was 64 days (IQR: 25-128 days) and median time to discharge was 75 days (IQR: 31-144 days). Second opinions in general internal medicine lead to the establishment of a new diagnosis in a small proportion of patients. However, the value of second opinions may not be limited to the establishment of diagnoses, as new treatments are often initiated and overall patients report improved symptomatology in 28% of cases.