Association between Human Resource Management Practices and Organisational Citizenship Behaviour in Nepalese Commercial Banks

The study examines the association between HRMpractices and organisational citizenship behaviour (OCB) in Nepalese commercial banks. Quantitative in nature, the study is based on a questionnaire survey method administered on 360 employees sampled from 9 commercial banks: both private and foreign joi...

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Bibliographic Details
Published inIndian journal of commerce and management studies Vol. XI; no. 1; pp. 32 - 45
Main Authors Subedi, Rashmi, (Nepal), Arhan Sthapit
Format Journal Article
LanguageEnglish
Published Nasik Educational Research Multimedia & Publications 01.01.2020
Subjects
Banks
Behavior
Citizenship
Commercial banks
Employee empowerment
Human resource management
Hypotheses
Job satisfaction
Joint ventures
Leadership
Occupational stress
Performance appraisal
Regression analysis
Studies
Training
University faculty
Variables
Nepal
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Summary:The study examines the association between HRMpractices and organisational citizenship behaviour (OCB) in Nepalese commercial banks. Quantitative in nature, the study is based on a questionnaire survey method administered on 360 employees sampled from 9 commercial banks: both private and foreign joint venture banks. The OCB level - measured by dimensions of helping behaviour, courtesy and sportsmanship - among the bank employees was found to be at moderate level. No significant variation was found between overall OCBs of managers of both foreign joint venture and private commercial banks. OCB was found to have significant association with the bank employees ' ethnicity and length of service, but no association with their gender. The studied HR practices of organisational climate and HR training and development have significantly positive relationship with OCB, while employee empowerment has negative impact on OCB. Out of four HR practices considered for the study, HR training and development was found to be the strongest predictor of OCB.
ISSN:2249-0310
2229-5674
DOI:10.18843/ijcms/v11i1/04