Reactions towards organizational change: a systematic literature review

Regardless of the prevalence and value of change initiatives in contemporary organizations, these often face resistance by employees. This resistance is the outcome of change recipients’ cognitive and behavioral reactions towards change. To better understand the causes and effects of reactions to ch...

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Published inCurrent psychology (New Brunswick, N.J.) Vol. 42; no. 22; pp. 19137 - 19160
Main Authors Khaw, Khai Wah, Alnoor, Alhamzah, AL-Abrrow, Hadi, Tiberius, Victor, Ganesan, Yuvaraj, Atshan, Nadia A.
Format Journal Article
LanguageEnglish
Published New York Springer US 01.08.2023
Springer
Springer Nature B.V
Subjects
Behavioral Science and Psychology
Literature reviews
Management
Organizational change
Psychological research
Psychology
Social Sciences
Systematic review
Malaysia
Reactions to organizational change
Research framework
Research issues
Systematic literature review
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Summary:Regardless of the prevalence and value of change initiatives in contemporary organizations, these often face resistance by employees. This resistance is the outcome of change recipients’ cognitive and behavioral reactions towards change. To better understand the causes and effects of reactions to change, a holistic view of prior research is needed. Accordingly, we provide a systematic literature review on this topic. We categorize extant research into four major and several subcategories: micro and macro reactions. We analyze the essential characteristics of the emerging field of change reactions along research issues and challenges, benefits of (even negative) reactions, managerial implications, and propose future research opportunities.
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ISSN:1046-1310
1936-4733
DOI:10.1007/s12144-022-03070-6