Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management

• Published in: Management science Vol. 60; no. 4; pp. 824 - 844
• Main Authors: Guadalupe, Maria, Li, Hongyi, Wulf, Julie
• Format: Journal Article
• Language: English
• Published: Linthicum INFORMS 01.04.2014; Institute for Operations Research and the Management Sciences
• Subjects: activities; Analysis; Business enterprises; Business entities; Business management; C-Suite; Centralization; Chief executive officers; communication; Datasets; Diversification; Division of labor; Divisions; Executives; functions; hierarchy; Human resources; Information technology; M-form; Management; Management reports; Management science; Managers; Marketing; organizational design; Organizational structure; Product management; R&D; Research & development; Sales management; Senior management; Studies; top management team; U.S.A; Upper management; United States; United States > US
• ISSN: 0025-1909; 1526-5501
• DOI: 10.1287/mnsc.2013.1795

Top management structures in large U.S. firms have changed significantly since the mid-1980s. The size of the executive team-the group of managers reporting directly to the CEO-doubled during this period. This growth was driven primarily by an increase in functional managers rather than general managers, a phenomenon we term "functional centralization." Using panel data on senior management positions, we show that changes in the structure of the executive team are tightly linked to changes in firm diversification and information technology investments. These relationships depend crucially on the function involved; those closer to the product ("product" functions, e.g., marketing and R&D) behave differently from functions further from the product ("administrative" functions, e.g., finance, law, and human resources). We argue that this distinction is driven by differences in the information-processing activities associated with each function and apply this insight to refine and extend existing theories of centralization. We also discuss the implications of our results for organizational forms beyond the executive team. This paper was accepted by Bruno Cassiman, business strategy.