The perceived risk of being infected at work: An application of the job demands–resources model to workplace safety during the COVID-19 outbreak

• Published in: PloS one Vol. 16; no. 9; p. e0257197
• Main Authors: Falco, Alessandra, Girardi, Damiano, Dal Corso, Laura, Yildirim, Murat, Converso, Daniela
• Format: Journal Article
• Language: English
• Published: San Francisco Public Library of Science 09.09.2021; Public Library of Science (PLoS)
• Subjects: Biology and Life Sciences; Buffers; Burnout; Communication; Coronaviruses; COVID-19; Decision making; Disease transmission; Education; Emotions; Evaluation; Exhaustion; Fatigue; Health education; Health promotion; Health risks; Influenza; Medical research; Medicine and Health Sciences; Mental health; Occupational health; Occupational health and safety; Occupational safety; Occupational stress; Organizations; Outbreaks; Pandemics; Participation; Perceptions; Philosophy; Protective factors; Quantitative psychology; Risk analysis; Risk factors; Risk management; Risk perception; Safety; Safety systems; Severe acute respiratory syndrome coronavirus 2; Situational awareness; Social Sciences; Sociology; Stress; Viral diseases; Workers; Italy
• ISSN: 1932-6203; 1932-6203
• DOI: 10.1371/journal.pone.0257197

Safety at work, both physical and psychological, plays a central role for workers and organizations during the ongoing outbreak of COVID-19. Building on the job demands-resources (JD-R) model applied to safety at work, in this study we proposed that the perceived risk of being infected with COVID-19 at work can be conceptualized as a job demand (i.e., a risk factor for work-related stress), whereas those characteristics of the job (physical and psychosocial) that help workers to reduce or manage this risk can be conceived as job resources (i.e., protective factors). We hypothesized that the perceived risk of being infected at work is positively associated with emotional exhaustion. Furthermore, we hypothesized that job resources, in terms of safety systems, communication, decision-making, situational awareness, fatigue management, and participation in decision-making, are negatively associated with emotional exhaustion. We also hypothesized that job resources buffer the association between perceived risk and emotional exhaustion. Overall, 358 workers (mean.sub.age = 36.3±12.2 years) completed a self-report questionnaire, and the hypothesized relationships were tested using moderated multiple regression. Results largely supported our predictions. The perceived risk of being infected at work was positively associated with emotional exhaustion, whereas all the job resources were negatively associated with it. Furthermore, safety systems, communication, decision-making, and participation in decision-making buffered the relationship between the perceived risk of being infected at work and emotional exhaustion. In a perspective of prevention and health promotion, this study suggested that organizations should reduce the potential risk of being infected at work, whenever possible. At same time, those characteristics of the job that can help workers to reduce or manage the risk of infection should be strengthened.