A Path Analysis of the Impact of Application-Specific Perceptions of Computer Self-Efficacy and Anxiety on Technology Acceptance

• Published in: Journal of organizational and end user computing Vol. 22; no. 3; pp. 82 - 95
• Main Authors: Ahmed, Mesbah U, Hasan, Bassam
• Format: Journal Article
• Language: English
• Published: Hershey IGI Global 01.07.2010
• Subjects: Acceptance; Anxiety; Attitudes; Computer simulation; Effectiveness; End users; Impact analysis; Information systems; Information technology; Mathematical models; Perception; Self efficacy; Self-efficacy (Psychology); Utilization; United States
• ISSN: 1546-2234; 1546-5012
• DOI: 10.4018/joeuc.2010070105

Perceptions of computer self-efficacy (CSE) and computer anxiety are valuable predictors of various computer-related behaviors, including acceptance and utilization of information systems (IS). Although both factors are purported to have general and application-specific components, little research has focused on the application or system-specific component, especially in IS acceptance contexts. Thus, little is known about the effects of application-specific beliefs on IS acceptance or how such effects compare with the effects of more general CSE and computer anxiety beliefs. Accordingly, a research model comprising application CSE, application anxiety, perceived ease of use, perceived usefulness, attitude, and intention was proposed and tested via path analysis. The results demonstrated that the direct impacts of application CSE and application anxiety on perceived ease of use and perceived usefulness were almost equal, but in opposite directions. However, the indirect effect of application CSE on attitude and intention was stronger than that of application anxiety.