Exploring the perceived challenges and support needs of Indonesian mental health stakeholders: a qualitative study

Background Despite the large treatment gap in Indonesia, limited studies have attempted to explore both service users' and providers' evaluations of the current mental health system holistically. This study aims to explore the perceived challenges and support needs of Indonesian mental hea...

Full description

Saved in:
Bibliographic Details
Published inInternational journal of mental health systems Vol. 15; no. 1; pp. 1 - 81
Main Authors Putri, Adelia Khrisna, Gustriawanto, Nuvi, Rahapsari, Satwika, Sholikhah, Anna Rusdiyana, Prabaswara, Sanidya, Kusumawardhani, Annisa Cahya, Kristina, Susi Ari
Format Journal Article
LanguageEnglish
Published London BioMed Central Ltd 08.11.2021
BioMed Central
BMC
Subjects
Care and treatment
Data collection
Distribution
Health care
Health care disparities
Health education
Health literacy
Health services
Households
Indonesia
Interviews
Medical personnel
Mental depression
Mental disorders
Mental health
Mental health services
Mentally ill
Perceived challenges
Professionals
Provinces
Psychiatric services
Psychologists
Qualitative research
Schizophrenia
Service centers
Social aspects
Social networks
Sociodemographics
Stigma
Support needs
Surveys
Indonesia
Online AccessGet full text

Cover

More Information
Summary:Background Despite the large treatment gap in Indonesia, limited studies have attempted to explore both service users' and providers' evaluations of the current mental health system holistically. This study aims to explore the perceived challenges and support needs of Indonesian mental health stakeholders. Methods This qualitative study collected data from 17 participants from two mental health stakeholders in Yogyakarta (i.e., health professionals and service users) through a semi-structured interview. Thematic analysis was used to analyze the data. Results Findings reveal that service providers and users shared equally strong concerns regarding challenges and needs for improving mental health literacy, accessibility to services, and government support. However, a distinct emphasis was made in several areas--with service providers hinting more towards issues with interprofessional collaboration. In contrast, service users emphasized the negative attitude of health professionals and poor accessibility to service information. Conclusion The mental health service system is challenged by the lack of accessibility to service information, the limited spread of mental health practitioners, stigma, and lack of mental health literacy among both the public and professionals. A need for improvement in mental health promotion, accessibility, and quality of mental health workers is highlighted to satisfy the needs of both service users and providers. Keywords: Mental health services, Support needs, Perceived challenges, Qualitative research, Indonesia
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:1752-4458
1752-4458
DOI:10.1186/s13033-021-00504-9