Supply chain management during and post-COVID-19 pandemic: Mitigation strategies and practical lessons learned

• Published in: Journal of business research Vol. 142; pp. 1125 - 1139
• Main Authors: Raj, Alok, Mukherjee, Abheek Anjan, de Sousa Jabbour, Ana Beatriz Lopes, Srivastava, Samir K.
• Format: Journal Article
• Language: English
• Published: United States Elsevier Inc 01.03.2022; Elsevier
• Subjects: Barriers; Business administration; Coronavirus; Humanities and Social Sciences; Resilience; Risk management; Supply chain; Supply chain; Coronavirus; Risk management; Barriers; Resilience; Barriers, Coronavirus, Resilience, Risk management, Supply chain
• ISSN: 0148-2963; 1873-7978; 0148-2963
• DOI: 10.1016/j.jbusres.2022.01.037

The COVID-19 pandemic has affected global supply chains at an unprecedented speed and scale. This paper investigates the supply chain challenges that manufacturing organizations have faced due to the COVID-19 outbreak, particularly in emerging economies. We present a conceptual framework under the dynamic capability theory to analyze challenges and their pertinent mitigation strategies. Ten major challenges are identified based on a literature review, evaluation of several news articles, and discussions with experts. Further, the Grey-Decision-making Trial and Evaluation Laboratory (Grey-DEMATEL) method is applied to analyze the relationships between various supply chain challenges. Scarcity of Labor (PSL) emerges as the most significant challenge, closely followed by Scarcity of Material (SSM). The results also suggest that Inconsistency of Supply (PIS) is the challenge that correlates the most with other factors. Finally, in this paper we also provide guidelines and strategies for practitioners and scholars to better address supply chain challenges post-COVID-19 outbreak.