Job satisfaction among dually qualified dental hygienist-therapists in UK primary care: a structural model

• Published in: British dental journal Vol. 210; no. 4; p. E5
• Main Authors: Turner, S, Ross, M. K, Ibbetson, R. J
• Format: Journal Article
• Language: English
• Published: London Nature Publishing Group UK 26.02.2011; Nature Publishing Group
• Subjects: 692/1537; 692/700; Adult; Councils; Dental Auxiliaries - psychology; Dental Auxiliaries - utilization; Dental care; Dental Hygienists - psychology; Dental Hygienists - utilization; Dentistry; Dentists; Female; General Practice, Dental - manpower; Health services; Humans; Hygiene; Job Satisfaction; Male; Medicine; Models, Psychological; Primary care; Primary Health Care - manpower; Questionnaires; Registries; Regression Analysis; Response rates; Surveys and Questionnaires; Therapists; Therapy; Training; United Kingdom; United Kingdom > UK; England
• ISSN: 0007-0610; 1476-5373
• DOI: 10.1038/sj.bdj.2011.50

Key Points Presents information from a representative sample of dually qualified hygienist-therapists. Demonstrates what aspects of their work influence their levels of job satisfaction. Shows that limited therapy work means lower job satisfaction for many. Suggests that practices employing or planning to employ a hygienist-therapist should think carefully how they can fully utilise their skills. Objective To investigate job satisfaction among hygienist-therapists. Increasing numbers of hygienist-therapists work in UK primary dental care teams. Earlier studies suggest a clinical remit/clinical activity mismatch, without investigating any link with job satisfaction. Methods A UK-wide survey of dental hygienist-therapists using a random sample of the General Dental Council Register of Dental Care Professionals. Factors associated with job satisfaction (measured by the Warr-Cook-Wall ten-dimension scale) were entered into a series of multiple regression analyses to build up a path model. Results Analysis was undertaken on 183 respondents (response rate: 60%). Mean score for overall satisfaction was 5.36 (SD 1.28) out of a range of 1–7. Multiple regression analysis confirmed the following direct predictors of overall job satisfaction: satisfaction with colleagues, remuneration, variety of work; rating of hygiene work as rewarding; and not being self-employed (R 2 = 0.69). Satisfaction with variety of work was the strongest predictor, itself strongly predicted by the extent the clinical remit was undertaken. Dentists' recognition of their remit, quality of clinical work and qualifications had a strong indirect effect on overall job satisfaction. Conclusions The study suggests both greater use of the therapy skills these individuals possess, and better recognition of their remit, qualifications and quality of work by their dentist colleague, may be linked to higher job satisfaction. The implications for the policy of greater team working in dental primary care are discussed.