What are the Features of Good Discussions for Shortening Bug Fixing Time?

Resource limitations require that bugs be resolved efficiently. The bug modification process uses bug reports, which are generated from service user reports. Developers read these reports and fix bugs. Developers discuss bugs by posting comments directly in bug reports. Although several studies have...

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Bibliographic Details
Published inIEICE Transactions on Information and Systems Vol. E104.D; no. 1; pp. 106 - 116
Main Authors NOYORI, Yuki, WASHIZAKI, Hironori, FUKAZAWA, Yoshiaki, KANUKA, Hideyuki, OOSHIMA, Keishi, NOJIRI, Shuhei, TSUCHIYA, Ryosuke
Format Journal Article
LanguageEnglish
Published Tokyo The Institute of Electronics, Information and Communication Engineers 01.01.2021
Japan Science and Technology Agency
Subjects
bug report
Debugging
discussion
Fixing
pattern mining
Security management
Splitoffs
text mining
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Summary:Resource limitations require that bugs be resolved efficiently. The bug modification process uses bug reports, which are generated from service user reports. Developers read these reports and fix bugs. Developers discuss bugs by posting comments directly in bug reports. Although several studies have investigated the initial report in bug reports, few have researched the comments. Our research focuses on bug reports. Currently, everyone is free to comment, but the bug fixing time may be affected by how to comment. Herein we investigate the topic of comments in bug reports. Mixed topics do not affect the bug fixing time. However, the bug fixing time tends to be shorter when the discussion length of the phenomenon is short.
ISSN:0916-8532
1745-1361
DOI:10.1587/transinf.2020MPP0007