When Nurses Become the "Second" Victim

Purpose Well‐intentioned, conscientious nurses make medication errors. The subsequent feelings of guilt, remorse, and loss of personal and professional self‐esteem these nurses experience are well documented. In this paper, we analyze the concept of “second victim” within the context of medication a...

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Bibliographic Details
Published inNursing forum (Hillsdale) Vol. 47; no. 4; pp. 286 - 291
Main Authors Jones, Jackie H., Treiber, Linda A.
Format Journal Article
LanguageEnglish
Published United States Blackwell Publishing Ltd 01.10.2012
Hindawi Limited
Subjects
Attitude of Health Personnel
Clinical Competence
Concept analysis
Guilt
Health care
Humans
Medical errors
Medication Errors - psychology
Nurses
Nursing
Nursing Staff - psychology
Nursing Staff - standards
Patients
professional issue
Professional practices
Remorse
Self Concept
Self esteem
Victims
Work environment
workforce
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Summary:Purpose Well‐intentioned, conscientious nurses make medication errors. The subsequent feelings of guilt, remorse, and loss of personal and professional self‐esteem these nurses experience are well documented. In this paper, we analyze the concept of “second victim” within the context of medication administration errors. We also examine factors that contribute to nurses becoming second victims after making an error. Practice implications Implications for nurses and nursing practice include nurses being given a greater degree of authority in designing the nursing work environment. Implications for nurses and nursing practice are presented. Conclusion Further study is needed to more fully understand this phenomenon and to discover appropriate support mechanisms and interventions to minimize the harm to nurses.
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ISSN:0029-6473
1744-6198
DOI:10.1111/j.1744-6198.2012.00284.x