Procedural justice, supervisor autonomy support, work satisfaction, organizational identification and job performance: the mediating role of need satisfaction and perceived organizational support

• Published in: Journal of advanced nursing Vol. 69; no. 11; pp. 2560 - 2571
• Main Authors: Gillet, Nicolas, Colombat, Philippe, Michinov, Estelle, Pronost, Anne-Marie, Fouquereau, Evelyne
• Format: Journal Article
• Language: English
• Published: England Blackwell Publishing Ltd 01.11.2013; Wiley Subscription Services, Inc; Wiley
• Subjects: Adult; Attitude of Health Personnel; Clinical Competence; Cross-Sectional Studies; France; Hematologic Diseases - nursing; Hematology - organization & administration; Humanities and Social Sciences; Humans; Identification; job performance; Job Satisfaction; Justice; management; Middle Aged; need satisfaction; Nurse's Role - psychology; Nurses; Nurses - psychology; Nursing Theory; Occupational psychology; Oncology Nursing - organization & administration; organizational practices; Psychology; Surveys and Questionnaires; work satisfaction; France; identification; management; organizational practices; work satisfaction; need satisfaction; job performance; nurses; Procedural justice; Supervisor autonomy
• ISSN: 0309-2402; 1365-2648; 1365-2648
• DOI: 10.1111/jan.12144

Aim To test a model linking procedural justice, supervisor autonomy support, need satisfaction, organizational support, work satisfaction, organizational identification and job performance. Background Research in industrial and organizational psychology has shown that procedural justice and supervisor autonomy support lead to positive outcomes. However, very little research related to this subject has been conducted in healthcare settings. Moreover, few studies have examined mechanisms that could account for these positive relationships. Design A cross‐sectional correlational design was used. Method Convenience sampling was used and a sample of 500 nurses working in haematology, oncology and haematology/oncology units in France was surveyed in 2011. The final sample consisted of 323 nurses (64·6% response rate). The hypothesized model was tested using structural equation modelling. Results Procedural justice and supervisor autonomy support significantly and positively influenced need satisfaction and perceived organizational support, which in turn positively predicted work satisfaction, organizational identification and job performance. Conclusion Organizations could deliver training programmes for their managers aimed at enhancing the use of fair procedures in allocating outcomes and developing their autonomy‐supportive behaviours to improve nurses' work satisfaction, organizational identification and job performance.