A Patient-Centered Design Thinking Workshop to Improve Patient-Provider Communication in Cardiovascular Medicine

• Published in: Journal of patient experience Vol. 8; p. 23743735211049662
• Main Authors: Cuddihy, Meghan J, Servoss, Jonathan M, Lee, Joyce, Martin, Bradley J, Beach, Jamie, Ghanbari, Hamid, Eagle, Kim A, Vemuri, Chandu
• Format: Journal Article
• Language: English
• Published: Los Angeles, CA SAGE Publications 2021; Sage Publications Ltd; SAGE Publishing
• Subjects: Case Study; Design thinking; Patient satisfaction; patient satisfaction; human-centered design; patient-provider communication; clinician-patient relationship; patient activation; design thinking

Healthcare providers are expected to deliver care improvement solutions that not only provide high quality patient care, but also improve outcomes, reduce costs, ensure safety, and increase patient satisfaction. Human-centered design methodologies, such as design thinking, allow providers to collabo...