Evaluation of a Systems-Wide Telebehavioral Health Training Implementation in Response to COVID-19

In response to the Coronavirus disease 2019 pandemic, it became important to rapidly train mental health providers to provide telebehavioral health services (TBH) within a pediatric care setting. This study examined the perceived usefulness of various TBH training materials; provider motivation, com...

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Bibliographic Details
Published inJournal of patient experience Vol. 8; p. 2374373521997739
Main Authors Kroll, Kristin, Brosig, Cheryl, Malkoff, Anne, Bice-Urbach, Brittany
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 2021
Sage Publications Ltd
SAGE Publishing
Subjects
Coronaviruses
COVID-19
Mental health
Patient Experience Research Briefs
Telemedicine
COVID-19
training
TBH
telehealth
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Summary:In response to the Coronavirus disease 2019 pandemic, it became important to rapidly train mental health providers to provide telebehavioral health services (TBH) within a pediatric care setting. This study examined the perceived usefulness of various TBH training materials; provider motivation, comfort, and confidence in implementation of TBH services; and perceived benefits and barriers of TBH. After completing various training options and implementing TBH services for 1 month, providers indicated all training materials were helpful, with the recorded webinar being identified as the most helpful resource. This study describes the rapid training of mental health providers in preparation of system-wide TBH services.
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ISSN:2374-3735
2374-3743
DOI:10.1177/2374373521997739