Experience-based learning of Japanese IT professionals A qualitative research

• Published in: The journal of strategic information systems Vol. 17; no. 3; pp. 202 - 213
• Main Authors: Matsuo, Makoto, Wong, Christina W. Y, Lai, Kee-hung
• Format: Journal Article
• Language: English
• Published: Oxford Elsevier B.V 01.09.2008; Elsevier
• Subjects: Arbeitskraft; Betriebliche Weiterbildung; Exact sciences and technology; Experience-based learning; Experiment; Information and communication sciences; Information science. Documentation; Informationstechnik; IT professional; Japan; Japanese IT firms; Library and information science. General aspects; Qualitative research; Sciences and techniques of general use; Use and user studies. Information needs; Qualitative research; IT professional; Japanese IT firms; Experience-based learning; Learning; Experience; Qualitative analysis; Japanese; Information technology; Firm; Result
• ISSN: 0963-8687; 1873-1198
• DOI: 10.1016/j.jsis.2008.03.001

Grounded in the Experiential Learning Theory and expertise research, this study examines the processes of experience-based learning, i.e., acquisition of skills and knowledge from direct experience, at different career stages of different types of IT professionals. A qualitative research method was used to compile a series of case studies on the basis of theoretical replication to answer this research inquiry. Semi-structured interviews were conducted with 10 IT consultants and 14 project managers in six Japanese IT firms. Our findings indicate that these different IT professionals have acquired different skills and knowledge from their job experiences at their different career stages. Academic and managerial implications of this study are discussed.