Event Detection System Based on User Behavior Changes in Online Social Networks: Case of the COVID-19 Pandemic

• Published in: IEEE access Vol. 8; pp. 158806 - 158825
• Main Authors: Rosa, Renata Lopes, De Silva, Marielle Jordane, Silva, Douglas Henrique, Ayub, Muhammad Shoaib, Carrillo, Dick, Nardelli, Pedro H. J., Rodriguez, Demostenes Zegarra
• Format: Journal Article
• Language: English
• Published: Piscataway IEEE 01.01.2020; The Institute of Electrical and Electronics Engineers, Inc. (IEEE)
• Subjects: affective analysis; Algorithms; Artificial neural networks; Belief networks; Coronaviruses; COVID-19; Diseases; Emotions; Event detection; Industry Applications; Machine learning; Modules; Natural language processing; online social networks; Performance assessment; Public health; Public healthcare; Social Implications of Technology; Social networks; Twitter; User behavior; Viral diseases
• ISSN: 2169-3536; 2169-3536
• DOI: 10.1109/ACCESS.2020.3020391

People use Online Social Networks (OSNs) to express their opinions and feelings about many topics. Depending on the nature of an event and its dissemination rate in OSNs, and considering specific regions, the users' behavior can drastically change over a specific period of time. In this context, this work aims to propose an event detection system at the early stages of an event based on changes in the users' behavior in an OSN. This system can detect an event of any subject, and thus, it can be used for different purposes. The proposed event detection system is composed of the following main modules: (1) determination of the user's location, (2) message extraction from an OSN, (3) topic identification using natural language processing (NLP) based on the Deep Belief Network (DBN), (4) the user behavior change analyzer in the OSN, and (5) affective analysis for emotion identification based on a tree-convolutional neural network (tree-CNN). In the case of public health, the early event detection is very relevant for the population and the authorities in order to be able take corrective actions. Hence, the new coronavirus disease (COVID-19) is used as a case study in this work. For performance validation, the modules related to the topic identification and affective analysis were compared with other similar solutions or implemented with other machine learning algorithms. In the performance assessment, the proposed event detection system achieved an accuracy higher than 0.90, while other similar methods reached accuracy values less than 0.74. Additionally, our proposed system was able to detect an event almost three days earlier than the other methods. Furthermore, the information provided by the system permits to understand the predominant characteristics of an event, such as keywords and emotion type of messages.