Culture and Procedural Justice: The Influence of Power Distance on Reactions to Voice

A central premise of the procedural justice literature—based on studies conducted mainly in the United States—is that people react unfavorably when they have little voice in a decision-making process. The studies reported here evaluated whether the magnitude of voice effects varies across cultures....

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Bibliographic Details
Published inJournal of experimental social psychology Vol. 37; no. 4; pp. 300 - 315
Main Authors Brockner, Joel, Ackerman, Grant, Greenberg, Jerald, Gelfand, Michele J., Francesco, Anne Marie, Chen, Zhen Xiong, Leung, Kwok, Bierbrauer, Gunter, Gomez, Carolina, Kirkman, Bradley L., Shapiro, Debra
Format Journal Article
LanguageEnglish
Published San Diego, CA Elsevier Inc 01.07.2001
Elsevier
Academic Press
Subjects
Biological and medical sciences
Cross cultural studies
Cultural factors
Decision making
Fundamental and applied biological sciences. Psychology
Influence
Judicial process
Justice
Legal culture
Power
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Social attribution, perception and cognition
Social psychology
Central America
Hong Kong
Asia
United States
Europe
China
America
Mexico
North America
Germany
Hong Kong China
United States > US
Belief
Social environment
Human
Justice
Social attitude
Crosscultural study
Decision making
Equity
Attribution
Social cognition
Cultural environment
Information processing
Cognitive bias
Judgment
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Summary:A central premise of the procedural justice literature—based on studies conducted mainly in the United States—is that people react unfavorably when they have little voice in a decision-making process. The studies reported here evaluated whether the magnitude of voice effects varies across cultures. As predicted, Studies 1–3 showed that the tendency for people to respond less favorably (i.e., with lower organizational commitment) to lower levels of voice was greater in low power distance cultures (United States and Germany) than in high power distance cultures (People's Republic of China, Mexico, and Hong Kong). And in a single cultural setting, Study 4 found a similar interactive effect of voice and people's power distance beliefs on employees' work attitudes and job performance. Theoretical implications for the justice and cross-cultural literatures are discussed, as are practical implications and suggestions for future research.
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ISSN:0022-1031
1096-0465
DOI:10.1006/jesp.2000.1451