COVID-19 transforms health care through telemedicine: Evidence from the field

Abstract This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outb...

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Published in	Journal of the American Medical Informatics Association : JAMIA Vol. 27; no. 7; pp. 1132 - 1135
Main Authors	Mann, Devin M, Chen, Ji, Chunara, Rumi, Testa, Paul A, Nov, Oded
Format	Journal Article
Language	English
Published	England Oxford University Press 01.07.2020
Subjects	Adult Age Distribution Aged Aged, 80 and over Ambulatory Care - methods Ambulatory Care - trends Betacoronavirus Case Report Coronavirus Infections - epidemiology Coronavirus Infections - therapy COVID-19 Humans Middle Aged New York City - epidemiology Pandemics Pneumonia, Viral - epidemiology Pneumonia, Viral - therapy SARS-CoV-2 Telemedicine - statistics & numerical data Telemedicine - trends Young Adult New York City COVID-19 remote patient monitoring telemedicine ambulatory care
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Abstract	Abstract This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outbreak in the United States. Between March 2nd and April 14th 2020, telemedicine visits increased from 102.4 daily to 801.6 daily. (683% increase) in urgent care after the system-wide expansion of virtual urgent care staff in response to COVID-19. Of all virtual visits post expansion, 56.2% and 17.6% urgent and nonurgent visits, respectively, were COVID-19–related. Telemedicine usage was highest by patients 20 to 44 years of age, particularly for urgent care. The COVID-19 pandemic has driven rapid expansion of telemedicine use for urgent care and nonurgent care visits beyond baseline periods. This reflects an important change in telemedicine that other institutions facing the COVID-19 pandemic should anticipate.
AbstractList	This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outbreak in the United States. Between March 2nd and April 14th 2020, telemedicine visits increased from 102.4 daily to 801.6 daily. (683% increase) in urgent care after the system-wide expansion of virtual urgent care staff in response to COVID-19. Of all virtual visits post expansion, 56.2% and 17.6% urgent and nonurgent visits, respectively, were COVID-19-related. Telemedicine usage was highest by patients 20 to 44 years of age, particularly for urgent care. The COVID-19 pandemic has driven rapid expansion of telemedicine use for urgent care and nonurgent care visits beyond baseline periods. This reflects an important change in telemedicine that other institutions facing the COVID-19 pandemic should anticipate. Abstract This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outbreak in the United States. Between March 2nd and April 14th 2020, telemedicine visits increased from 102.4 daily to 801.6 daily. (683% increase) in urgent care after the system-wide expansion of virtual urgent care staff in response to COVID-19. Of all virtual visits post expansion, 56.2% and 17.6% urgent and nonurgent visits, respectively, were COVID-19–related. Telemedicine usage was highest by patients 20 to 44 years of age, particularly for urgent care. The COVID-19 pandemic has driven rapid expansion of telemedicine use for urgent care and nonurgent care visits beyond baseline periods. This reflects an important change in telemedicine that other institutions facing the COVID-19 pandemic should anticipate. This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outbreak in the United States. Between March 2nd and April 14th 2020, telemedicine visits increased from 102.4 daily to 801.6 daily. (683% increase) in urgent care after the system-wide expansion of virtual urgent care staff in response to COVID-19. Of all virtual visits post expansion, 56.2% and 17.6% urgent and nonurgent visits, respectively, were COVID-19-related. Telemedicine usage was highest by patients 20 to 44 years of age, particularly for urgent care. The COVID-19 pandemic has driven rapid expansion of telemedicine use for urgent care and nonurgent care visits beyond baseline periods. This reflects an important change in telemedicine that other institutions facing the COVID-19 pandemic should anticipate.This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outbreak in the United States. Between March 2nd and April 14th 2020, telemedicine visits increased from 102.4 daily to 801.6 daily. (683% increase) in urgent care after the system-wide expansion of virtual urgent care staff in response to COVID-19. Of all virtual visits post expansion, 56.2% and 17.6% urgent and nonurgent visits, respectively, were COVID-19-related. Telemedicine usage was highest by patients 20 to 44 years of age, particularly for urgent care. The COVID-19 pandemic has driven rapid expansion of telemedicine use for urgent care and nonurgent care visits beyond baseline periods. This reflects an important change in telemedicine that other institutions facing the COVID-19 pandemic should anticipate.
Author	Mann, Devin M Chen, Ji Nov, Oded Chunara, Rumi Testa, Paul A
AuthorAffiliation	3 Department of Computer Science & Engineering , NYU Tandon School of Engineering, Brooklyn, New York, USA 5 Department of Technology Management and Innovation , NYU Tandon School of Engineering, Brooklyn, New York, USA 2 Medical Center Information Technology, NYU Langone Health , New York, New York, USA 1 Department of Population Health, NYU Grossman School of Medicine , New York, New York, USA 4 Department of Biostatistics, NYU School of Global Public Health , New York, New York, USA
AuthorAffiliation_xml	– name: 4 Department of Biostatistics, NYU School of Global Public Health , New York, New York, USA – name: 3 Department of Computer Science & Engineering , NYU Tandon School of Engineering, Brooklyn, New York, USA – name: 2 Medical Center Information Technology, NYU Langone Health , New York, New York, USA – name: 1 Department of Population Health, NYU Grossman School of Medicine , New York, New York, USA – name: 5 Department of Technology Management and Innovation , NYU Tandon School of Engineering, Brooklyn, New York, USA
Author_xml	– sequence: 1 givenname: Devin M surname: Mann fullname: Mann, Devin M email: devin.mann@nyulangone.org organization: Department of Population Health, NYU Grossman School of Medicine, New York, New York, USA – sequence: 2 givenname: Ji surname: Chen fullname: Chen, Ji organization: Department of Population Health, NYU Grossman School of Medicine, New York, New York, USA – sequence: 3 givenname: Rumi surname: Chunara fullname: Chunara, Rumi organization: Department of Computer Science & Engineering, NYU Tandon School of Engineering, Brooklyn, New York, USA – sequence: 4 givenname: Paul A surname: Testa fullname: Testa, Paul A organization: Medical Center Information Technology, NYU Langone Health, New York, New York, USA – sequence: 5 givenname: Oded surname: Nov fullname: Nov, Oded organization: Department of Technology Management and Innovation, NYU Tandon School of Engineering, Brooklyn, New York, USA
BackLink	https://www.ncbi.nlm.nih.gov/pubmed/32324855$$D View this record in MEDLINE/PubMed
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Cites_doi	10.1093/jamia/ocaa037 10.1056/NEJMp1710735 10.1056/NEJMp2003539 10.1056/NEJMra1601705
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Snippet	Abstract This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and... This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent...
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SubjectTerms	Adult Age Distribution Aged Aged, 80 and over Ambulatory Care - methods Ambulatory Care - trends Betacoronavirus Case Report Coronavirus Infections - epidemiology Coronavirus Infections - therapy COVID-19 Humans Middle Aged New York City - epidemiology Pandemics Pneumonia, Viral - epidemiology Pneumonia, Viral - therapy SARS-CoV-2 Telemedicine - statistics & numerical data Telemedicine - trends Young Adult
Title	COVID-19 transforms health care through telemedicine: Evidence from the field
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